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Thursday, December 22, 2005

The Emotional Economy ...

Nancy Solomon's article, The Emotional Economy, underscores what I've been saying about politics, for a long time: Emotions drive decisions ...

"Although there has been a profusion of new information on consumer buying habits published in the past several years, one of the most conclusive studies was completed by the University of Florida in 2002. This national study analyzed the responses of 23,168 people to 240 advertising messages in 13 categories, from cars and appliances to groceries and other small-ticket items. The results, which appeared in the August 2002 issue of Journal of Advertising Research, concluded that emotions were nearly twice as important as knowledge in consumer buying decisions-that individuals may be interested in the technical aspect of a purchase item, but this interest is driven by the desire to achieve a specific emotional response. This evidence refutes the historical data that strongly implied that consumers made their purchases based on information, data, and logical conclusions and that if emotions were involved at all, it was purely incidental."